PRODUCTS

What platform are your templates on?

All of the templates on my website are Canva templates.

Is the price of your items per sign/card?

All templates are a one time purchase of the template. You would just need to order once and you will have lifetime access to print and download as many times as needed!

Printed items vary based on the type of product, size, and quantity.

Can I personalize my order?

All templates can be completely customized! If your printed order allows for customization, there will be a box to add your information before you can add the item to your cart.

If you would like a personalize an item that does not have any personalization box, please reach out to me here.

What can I customize on my template?

Unless specified, everything is customizable (text, colors, etc.) with my Canva templates. The only limitation is the ability to adjust the size and layout of the template. However, these options can be modified if you have a Canva Pro account.

Do you offer completely custom designs?

At this time, we primarily offer semi-custom designs. However, if you're looking for something unique, reach out here to discuss your vision!

Do I need a Canva Pro account to purchase your templates?

Nope! You will be able to do basic editing and downloading with just a regular Canva account. Detailed editing and downloading are available with a Canva Pro account, but it is not necessary to have.

SHIPPING

When should I expect to receive my template or instant download?

Template and instant download links are available immediately after purchase!

When should I expect to receive my printed item?

Shipping times vary based on location! Processing takes 3-4 business days and shipping tends to take 3-5 business days after that.

Processing time includes the time it takes me to relay the files to my printer, pick them up, package them, and ship them out!

Do you ship internationally?

Currently, I only ship within the US. However, digital downloads are available worldwide.

Which shipping carrier do you use, and how can I track my order?

I use USPS and all items come with a tracking number to ensure you are kept up to date every step of the way!

PRINTING

Where should I print my template?

You would be able to print your item with any print shop that offers printing for the size of your template!

I also offer in house printing here!

What type of paper should I print my template on?

I would recommend matte heavyweight cardstock (between 100-120 lb). This can be purchased at any office supply store or even Amazon!

What paper is used for your printed designs?

My printed designs are printed on 120 lb matte white card stock.

Which download format is best for printing my design?

Downloading as a PDF print is the best way to download your item from Canva to wither print at home or print professionally.

RETURNS + REFUNDS

What is your return policy?

Due to the digital nature of the instant downloads/editable templates and that each physical item order is created as needed, I do not offer refunds or returns. Thank you for understanding!

HOWEVER, I am a real person running a small business (literally it is just me here) and customer satisfaction is extremely important to me! If you run into any issues with your order please do NOT hesitate to reach out :) I am always happy to work with you!

CUSTOM REQUESTS + FURTHER QUESTIONS

Contact me!

Reach out any time HERE :)