Thank you so much for shopping with Sincerely by Nicole! Since all printed items are made to order, please review the information below before placing your order :)

Processing Times

Printed stationery typically requires 4–7 business days for processing before shipping.

Processing time includes preparing, personalizing (when applicable), and printing your order. Please note that processing times do not include weekends, holidays, or shipping transit time.

Some specialty items, including printed napkins and other custom products, may have different processing times. Please refer to the individual product listing for specific details.

Shipping & Delivery

Once your order has finished processing, standard U.S. shipping typically takes an additional 3–5 business days.

Please keep in mind that processing time and shipping time are separate.

Delivery dates are estimates and cannot be guaranteed. Carrier delays, weather conditions, and holidays may occasionally affect delivery times.

I always recommend ordering as early as possible, especially for weddings and other time-sensitive events!

Orders With Multiple Items

Some products are packaged and shipped separately depending on the items purchased.

For example, if you order a printed wedding sign and personalized cocktail napkins, these items may arrive in two separate packages.

If your order ships in multiple packages, you will receive separate tracking information for each shipment.

Your items may arrive on different dates, even if they were purchased together.

Expedited Shipping

Expedited shipping may be available for select products.

Please note that expedited shipping only speeds up delivery after your order has shipped. It does not shorten processing or printing times.

If you're ordering for an upcoming event, please keep the full processing and shipping timeline in mind before purchasing.

Tracking Information

Once your order ships, you'll receive a shipping confirmation email with tracking information.

If your order contains multiple shipments, you may receive more than one shipping confirmation email.

Please allow time for the shipping carrier to update tracking information after your package has been accepted.

Shipping Address Changes

Please double-check your shipping address before placing your order!

If you notice a mistake, contact me as soon as possible. I'll do my best to help, but address changes cannot be guaranteed once your order has entered processing or shipped.

Damaged or Missing Packages

If your order arrives damaged, contains a printing error, or appears to be missing, please reach out through the Contact page with your order number and a description of the issue.

For damaged or incorrectly printed items, please include photographs so I can review what happened and help resolve the issue.

Digital Canva Templates

Editable Canva templates are digital products and do not require shipping.

No physical item will be mailed when purchasing a digital-only template.

If you have any questions about your order or shipping timelines, please don't hesitate to reach out! I typically respond within 1–2 business days, Monday through Friday.

Thank you so much for supporting my small business!